Sapiens International Corporation, (NASDAQ and TASE: SPNS), a leading global provider of software solutions for the insurance industry, and Click-Ins, a rapidly growing next-generation AI SaaS vehicle damage inspection and assessment platform, today announced a partnership that will provide carriers with a comprehensive solution to accelerate claims management.
Click-Ins joins Sapiens’ robust partner ecosystem, which enables carriers to seamlessly and easily implement third party solutions, providing them a significant competitive advantage. Sapiens’ API-based platform and open architecture ensures that providers can easily choose the building blocks they need to integrate all elements within their ecosystem, offering full digital enablement.
Click-Ins solutions support end to end processing, automation and claims management and settlement. Through a seamless integration with Sapiens’ Core Suite for P&C, carriers of all sizes can harness the benefits of AI to enable agility, speed and truly digital, yet simplified, claims experiences.
“AI and deep learning are transforming insurance underwriting as we know it,” said Roni Al-Dor, President and CEO at Sapiens. “Click-Ins has the expertise and capabilities needed to drive this transformation, making them ideal partners in our quest to provide comprehensive, customer-centric solutions.”
Click-Ins automates vehicle inspections for a smart, digital experience, enabling carriers to detect, analyze and process vehicle damage, with the click of any digital camera. Click-Ins works to increase automation, reduce human errors, fraud and risk, and increase customers’ satisfaction.
Based on AI, deep learning, 3D modeling, applied mathematics and computer vision, Click-Ins enables accurate recognition and analysis of external damages to all types of vehicles.The solution captures and processes digital pictures of damaged vehicles and transforms them into damage reports and damage repair estimates.
"We are pleased to partner with Sapiens. The need to automate car damage detection and accelerate claim processes is vital in today’s industry climate,” said Eugene Greenberg, Co-Founder and CEO at Click-Ins. “The integrated solution will enable insurance companies to better serve their customers.”
Sapiens CoreSuite for Property & Casualty is a highly integrated, flexible, digital offering that combines best-in-class policy, billing and claims solutions into a seamless end-to-end system, giving carriers the competitive edge. Sapiens’ market-leading, purpose-built platform is available as a full solution suite or as independent best of breed offerings.
Sapiens International Corporation empowers insurers to succeed in an evolving industry. The company offers digital software platforms, solutions and services for the property & casualty, life, pension & annuity, reinsurance, financial & compliance, workers’ compensation and financial markets. With more than 35 years of experience delivering to over 600 organizations globally, Sapiens has a proven ability to satisfy customers’ core, data and digital requirements.For more information: www.sapiens.com.
It’s a dream-come-true when you can rent and return a rental car quickly, easily, and have pleasant interactions with all those involved, right?
But let’s be honest, the scenario doesn’t always play out that way. For both the person renting the car as well as for the people working at the car rental company, the transactions and interactions are often less than smooth and pleasant.
Click-Ins’ automatic vehicle inspection saves car rental companies loads of money otherwise spent on damage disputes and undocumented damages.
Very often, returning a rental car may look something like this: the car rental examiner inspects the car for damage while the customer waits to sign the check-out paperwork and return the keys — sometimes with the anxiety that past damage will become her responsibility. When there’s damage on a vehicle that’s been unidentified or unreported, it becomes unclear as to who is liable for the vehicle repairs.
Unreported damage can later cause an ugly dispute with a customer. Most often, rental companies accept the liability and pay for the repairs.
Assessing car damage can easily become a game of assessing responsibility. It’s hard enough to assess car damage without having to also determine whether it's the customer’s fault for the damage, the last examiner’s fault for not assessing the car correctly before renting it out, or the car rental company’s fault for not having proper records about existing damage.
Click-Ins’ technology makes returning rental cars a stress-free and automatic procedure. With a few quick taps of a mobile phone camera, damages are automatically assessed and analyzed through with an artificial intelligence process.
It’s no longer necessary for employees to assess car rental damage or for car rental customers to wonder if they will be given fair treatment. In addition, both the rental company and the customers are reassured that previous damage has been efficiently recorded; each party is only held responsible for damage done during their time with the car.
This results in minimized human contact, which is especially important now with the health concerns of COVID-19, and it also results in increasingly positive interactions for everyone involved. Car rental employees and customers can spend their short interactions in a pleasant and stress-free manner, with neither worrying about damages, reports, or being unduly responsible for previous damages and mistakes.
Click-Ins uses a mix of artificial intelligence, deep learning, remote sensing, and 3D models to convert each damage into a digital signature.
Even damage that is difficult to see or measure with the human eye, Click-ins’ automated vehicle inspections for rental cars precisely records and analyzes against detailed 3D imaging of the specific car’s make and model, quickly detecting any anomalies. Each anomaly is converted into a DamagePrint™, a digital signature which acts as a damage “fingerprint”; no two damages are alike. This creates precise and accurate records for each car and any damage which appears after each rental — down to the exact length of a scratch.
The accuracy with which the Click-Ins technology assesses damage saves car rental companies money and enables car examiners to have more positive interactions at work. Customers leave the car lot happy because they no longer need to worry about unfair car damage assessments, and are able to rent and return cars easily and quickly.
With Click-Ins’ technology in place, returning a rental car is an automatic process. The tech is handling the assessment; no disputes or haggling are involved — pleasant human interactions and transactions between a business and its customers prevail.